Boards < Bugs & Suggestions < Bugs Archive < Won auction but didn't receive pet?

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  • Sonatine
  • User
  • Posts: 33

Posted at 2016-02-17 02:17:46 — Link

I was trying to bid the buyout price on this lot:

http://beastkeeper.com/lot/1/333574/

I'll also include the pet link in case it gets bought by someone else:

http://beastkeeper.com/pet/704700

... and the page lagged a lot longer than usual after I had clicked "bid". Once it finished loading, I noticed that the 5000 silver had been deducted, but that the pet was not in fact in my stables.

The tab where I tried to make the bid loaded a blank page, with the news, pets, explore, etc. tabs but only an empty box instead of the trades. I can attempt a screenshot if it would be helpful.

My reports do not indicate that I won the auction, but if not, then I'm not sure what happened to the 5000 silver. If nothing can be done, then I can always just bid again, but I'd rather hold off until I know whether this can be resolved.

Thanks for your time!

 

Oh, and before I forget, I'm using firefox on a Mac OS X.

 

 

 


  • Angel
  • Game Developer
  • Posts: 3,051

Posted at 2016-02-17 18:32:39 — Link

Thank you for reporting! The problem is fixed, it was related to the configuration of the new server. We transferred the pet to your account. Sorry for the inconvenience.


  • Sonatine
  • User
  • Posts: 33

Posted at 2016-02-18 00:37:20 — Link

Oh, thanks! Hopefully it wasn't too hard to fix. I'm glad I could get her in the end!



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