Boards < Bugs & Suggestions < Bugs Archive < Loggin problems

Boards

« Prev | 1 | Next »

  • Torhval
  • User
  • Posts: 325

Posted at 2014-02-06 13:06:14 — Link

I posted it in "Help" but maybe I should have posted it here first ?

I have that problem if I am on another site at the same time or if I am online at night times, but not othervise, what can be the origin of that ?


  • Angel
  • Game Developer
  • Posts: 3,051

Posted at 2014-02-06 15:41:46 — Link

Sorry, I'm not sure what do you mean here and how it's related to improper code work. Could you please clearly describe what problem exactly do you have? Are you getting a message about incorrect username/password? It appears only if you're entering wrong credentials.


  • Torhval
  • User
  • Posts: 325

Posted at 2014-02-06 20:02:15 — Link

If I am on another site at the same time, or if I Login to BK at nigh I get loged out just after I loged in, I don't have that problem usualy so that's why I don't know why it's like this.

An example: If I login and then get to my pets I can't because I'm loged off.


  • Angel
  • Game Developer
  • Posts: 3,051

Posted at 2014-02-06 20:38:33 — Link

It looks like something is erasing your browser cookies. Do you have any browser plugins installed that may do this? Like security plugins, session managers/keepers etc?


  • Torhval
  • User
  • Posts: 325

Posted at 2014-02-06 21:10:32 — Link

I don't know, but I don't have that problem in day time.


  • Angel
  • Game Developer
  • Posts: 3,051

Posted at 2014-02-07 01:56:11 — Link

It's not related to the time (unless you have some daily cleaner that is configured to run at night). You need to check what plugins are installed in your browser and find if there are any that work with sessions and cookies. Also when you're clearing your browser history and cache manually and want to keep your BeastKeeper session, make sure that you don't delete BeastKeeper cookies.


  • Torhval
  • User
  • Posts: 325

Posted at 2014-02-07 11:08:03 — Link

I don't think it's that, because I don't have the same promblem with pther sites, not even at night. But well, as long as I'm not on another site at the same time it works better.


  • Angel
  • Game Developer
  • Posts: 3,051

Posted at 2014-02-07 11:46:54 — Link

Other sites are unable to modify our cookies. This can be done only on the client side (manually or by using some type of software). 


  • Torhval
  • User
  • Posts: 325

Posted at 2014-02-07 13:19:11 — Link

Then I don't know where the problem is, because there are no reason for it to not work since I don't have the problem on other sites.


  • Torhval
  • User
  • Posts: 325

Posted at 2014-02-10 20:39:49 — Link

just to say that now when I have anothe PC I don't have problems anymore, so I think it comes from the other PC, but don't know what exactly the problem is. But it don't have any importance anymore, so this thread can be closed.



« Prev | 1 | Next »

Xsolla is an authorized global distributor of BeastKeeper
Xsolla