Boards < General < News & Announcements < Meet our CSR, Westly!

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  • purritos
  • User
  • Posts: 1

Posted at 2013-04-07 04:05:24 — Link

Welcome Westly! :)


  • Indiana
  • User
  • Posts: 169

Posted at 2013-04-07 17:49:34 — Link

Congratulations Westly......although perhaps under the present circumstances I should be offering you commiserations  xd

I sincerely wish you all the very best of luck :)


  • Cinnamin_Draconna
  • User
  • Posts: 11

Posted at 2013-04-07 19:10:44 — Link

So what does a Customer Service rep do on Beast Keeper?


  • Westly
  • Posts: 55

Posted at 2013-04-07 23:15:33 — Link

Well, in time, I'll be answering the email inquries that are sent to the site.

 

In the past, the things I have done for sites have been:

Resolve purcahse issues

Write FAQs

Resolve account problems

Assist in clearing errors

General troubleshooting

Leverage social media (IE Facebook/Twitter)

 

I've also done some QA work.  So, in time, we'll see what BK needs me to do!  :D

 

My Webcomic!

  • Cinnamin_Draconna
  • User
  • Posts: 11

Posted at 2013-04-08 01:40:51 — Link

Then I'll ask this question...


Is there any chance of getting a better forum program?

There is no way to search this forum.. no way to go to the newest post.. no way to see what threads you have posted in.. when you finish reading a thread, the only way to get to the next thread is to scroll back to the top of the page and use the breadcrumb links to return to the forum (THAT is a major annoyance).


  • Hannah
  • User
  • Posts: 26

Posted at 2013-04-08 09:38:16 — Link

Welcome to the Beast Keeper! My BeastKeeper, no, OUR BeastKeeper! Haha, hope you have a time at the BK :P

Just a tip: I HATE bad grammar, I am a great grammar freak! I hate it when People Talk Just Like This ALL Of The Time, jst lik tis all of the tme, and when people don't capitalize correctly. If you do this, I will most likely ignore you, by the way!


  • SpaceShipRat
  • User
  • Posts: 135

Posted at 2013-04-08 15:23:37 — Link

TBH I'd be happy with a lighter background colour, it makes it unpleasant to read.


  • Fya
  • Nɪɢʜᴛᴍᴀʀᴇs Sʟᴀʏᴇʀ
  • Posts: 712

Posted at 2013-04-08 20:26:13 — Link

Grats, Westly! Sadly I won't get to know you before a week or two, but I'm sure you're nice.

(I've actually seen you around a few times before)

 

10.14.2013 ~ 02.13.2014

I love you more than the world, from the beginning to the end that'll never come.



  • Westly
  • Posts: 55

Posted at 2013-04-08 22:18:43 — Link

@Cinnamon - Unfortnately, that's not my area.  ^_^ 

 

@Fya - Hit by a car?!  Oh jeez!!  I hope you're alright!

 

My Webcomic!

  • GallantDancer
  • User
  • Posts: 4

Posted at 2013-04-09 09:16:23 — Link

welcome westly!


  • Karia
  • User
  • Posts: 19

Posted at 2013-04-13 10:48:58 — Link

Welcome Westly!


  • Crazyflight
  • User
  • Posts: 13

Posted at 2013-04-22 04:23:54 — Link

Welcome, Westly! I'm sure you'll be of very much help here. I think this is the second-best place for me to say that I'm quitting as a direct result of update #4; I hope you and any other future customer service crew members will be able to sort things like that out!

Thank you in advance for everything you'll do!


~Crazy :3



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