Hello!

I noticed that twice already, that I got the message for my skin being bought, but no silver has been added. It always happened at night, when I was asleep. I was telling myself, that I just didn't remember the amount of silver I had, and that I just miscalculated it.

Today, in fact, moments ago, I got the message again and no silver appeared on my account! Do you, mods, have an access to a log where you can trace movements of silver? I am definitely not crazy, the system is robbing me...

Can you please help?

Have you tried taking a look at your Reports under the Manor tab? That keeps a log of events on your account, although I'm not sure if it shows the silver of skins being bought.

((By the way, I bought 3 of your skins! Very lovely. They're currently a part of a raffle I'm holding. I look forward to seeing more from you.))

Hi Sylviianel!

Thank you! I'm a horse artist so I enjoy creating these! The bug kinda demotivates me though, I put a lot of work into them...

I've never seen it under the reports log, even when the transfer worked...

We're checking the dumps and testing your data, please be patient, it may take a while.

Thank you a lot, Angel! Looking forward to seeing the results!

There really was an issue with crediting silver for custom skins on your account. We added the missing silver coins to your balance and fixed the issue that caused this problem. Sorry for the inconvenience.

Thank you lots and lots! I'm happy we managed to find and fix this problem. There could be other people, who might have faced this issue in the future.

Glad you got it worked out! You deserve the payment for the skins, even with you asking so little for them.

Do you know if this has affected others? I've been getting notifications (that I know of)- But I'm normally offline so I can't check what I had...

Has this effected any of my skins that I sell for gold? 

Nightingale, this issue didn't affect gold payouts in any way (we tested that as well to be sure). It was quite specific and concerned only silver.

Thanks Angel! Hopefully all users affected are fixed. Good catch Amnaa (Love your skins btw!)

Thank you both! <3 I'm happy you appreciate my work!