We would like to remind that multi-accounting is strongly prohibited. Abusing game limits and creating multiple accounts yourself or asking your friends and family members to create accounts just to send you the items and pets or to use as stable, warehourse and explore expansion is very easy to detect. We have a new wave of fake accounts activity right now due to the Egg Hunt. Please play fair. Multi-accounting is an undisputable reason for ban. All banned accounts will be also disqualified from the ranks.

If you believe that your account was banned due to an error, please send a message through Contact Us form using the email bound to your game account.