Boards < Bugs & Suggestions < Bugs < Weekly charts tab won't open

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  • sosochan
  • User
  • Posts: 239

Posted at 2022-02-20 19:56:24 — Link

Hello,

I don't know if it's a bug or the problem is in my labtop ?!

but when I try to open the " weekly charts " tab to see my place at it , the page don't open but only give this page instead

https://prnt.sc/bnepowgsZAx5

although all the other pages works fine and there is no problem with my internet connection

 

 



  • Angel
  • Game Developer
  • Posts: 3,051

Posted at 2022-02-20 22:03:58 — Link

Thank you for reporting!

This isn't a problem with your laptop for sure. Building the weekly charts page is one of the heaviest queries. It looks like the server didn't manage to process it properly and then threw an error by timeout. I just tried loading weekly charts and thankfully the page was generated successfully several times. Most likely this was a rare occasional incident. Please try reloading the page when you see this error. If it happened due to the server being busy and not having enough resources to execute this query at a certain moment then this warning will be gone very soon. However, if it happens often then please let us know!

Sorry for the inconvenience!


  • sosochan
  • User
  • Posts: 239

Posted at 2022-02-20 22:09:31 — Link

Yeah it really happen so often that's why I wrote this thread ,

everytime I try to open it , I would try to reload the page so many times untill it open , and it sometimes affect the other tabs which are related to the game during loading and takes so long time .

as example , I would reload it 10 times until it opens once normally :(


  • Peace123
  • User
  • Posts: 505

Posted at 2022-02-20 23:28:51 — Link

It happens to me a lot as well

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  • Angel
  • Game Developer
  • Posts: 3,051

Posted at 2022-02-21 10:24:41 — Link

Thank you for additional details! We're investigating why this may happen.


  • arete
  • User
  • Posts: 2,347

Posted at 2022-02-22 14:43:19 — Link

I find it happens to me only at rollover or so.

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  • chcolate
  • User
  • Posts: 118

Posted at 2022-02-24 08:31:57 — Link

It happens to me too. Normally it takes so long to load and then it says that its an error.

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  • SerialKillerXO
  • User
  • Posts: 444

Posted at 2022-03-15 20:05:17 — Link

I tried to open the weekly charts and it showed me this (i did it around 19:40)

-SerialKillerXO



  • EccentricPresence
  • User
  • Posts: 16

Posted at 2022-08-28 21:15:27 — Link

Also happening to me more often than it actually going to the page

Eccentric - Ecco - He/they


  • Pogiz
  • User
  • Posts: 22

Posted at 2022-08-29 21:01:53 — Link

Me too, around 1 in 6 I'll get on.  So my theory is, it's like a watched kettle never boils.  I click on it when I'm about to take a short break ... make a cuppa, go to the loo etc., and if it has'nt worked then at least it stops my computer from shutting down :-D

 

 
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  • Featherheart22
  • User
  • Posts: 20

Posted at 2022-09-02 22:58:02 — Link

I can't get on to check the weekly charts either. When I tried my ipad told me me to contact the website due to an error on the site.


  • Firehawk
  • User
  • Posts: 1,201

Posted at 2022-09-04 03:58:24 — Link

Same issue here, I try several times a day and it rarely works 

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  • Nightswan
  • User
  • Posts: 596

Posted at 2022-10-12 01:50:05 — Link

Still having issues opening up charts, the issue is persistent, I think I've only been able to see it twice in around 12-13 tries.

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  • FillingIceCream
  • User
  • Posts: 10

Posted at 2022-12-11 04:58:52 — Link

In all of the times I have tried opening it, it only opened succesfully once, and the other times it just says it's an error.


  • EeveeDream
  • User
  • Posts: 36

Posted at 2023-01-22 04:40:15 — Link

I haven't been able to see the weekly boards since I got back into the game a few weeks ago... It just says there's an internal server error...

http://www.felisfire.com/?ref=450

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