Boards < Bugs & Suggestions < Bugs Archive < Buying gold coins

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  • Stormlight200
  • User
  • Posts: 1

Posted at 2020-11-18 17:53:06 — Link

It won't let me buy gold coins it's just a blank screen!


  • Angel
  • Game Developer
  • Posts: 3,051

Posted at 2020-11-18 19:55:08 — Link

Could you please make a screenshot? 


  • Sunnyday200
  • User
  • Posts: 2

Posted at 2020-11-19 01:13:07 — Link

Here



  • Sunnyday200
  • User
  • Posts: 2

Posted at 2020-11-19 01:14:13 — Link

Just to say it's my sisters account and she's in piano lessons so she asked me to do it for her.


  • Angel
  • Game Developer
  • Posts: 3,051

Posted at 2020-11-19 10:24:25 — Link

Thank you for the screenshot!

Our payment provider didn't have any technical issues recently, so it looks like something on the client side blocks the purchase window. I guess that antimalware and access management software may frown upon it because it is loaded from an external server. Please make sure that software like firewalls, antiviruses, ad blockers, browser plugins etc. doesn't block external scripts on beastkeeper.com/topup page, and xsolla.com with all its subdomains are whitelisted.


  • Fandango
  • User
  • Posts: 24

Posted at 2020-11-19 14:32:45 — Link

I have a question about the gold coins... I tell and refer my friends to you cause they love fantasy animals, and I tried referrals, they did the whole tutorial, yet I don't get any coins...


  • Angel
  • Game Developer
  • Posts: 3,051

Posted at 2020-11-19 23:51:05 — Link

Fandango (#86215) wrote:

I have a question about the gold coins... I tell and refer my friends to you cause they love fantasy animals, and I tried referrals, they did the whole tutorial, yet I don't get any coins...

I see only one referral for your account. According to the logs, they finished the tutorial at 2020-11-17 13:53, and you got the referral reward for them. If you have referred more than one player, they didn't use your referral link when registering.


  • Fandango
  • User
  • Posts: 24

Posted at 2020-11-20 04:46:43 — Link

Okay, but what is the referral link so I can do it for more friends?


  • Angel
  • Game Developer
  • Posts: 3,051

Posted at 2020-11-21 02:27:50 — Link

You may find your referral link here: https://beastkeeper.com/invite


  • Fandango
  • User
  • Posts: 24

Posted at 2020-11-21 23:49:19 — Link

 I am on Twitter, but how do I refer friends through Twitter? Do I send a message?



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