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  • Angel
  • Game Developer
  • Posts: 2,916

Posted at 2020-09-28 10:31:09 — Link

Yesterday we encountered a server problem which is resolved now. It prevented all game timers from working, resulting in bugs like energy not regenerating, pets stuck in quests and crafting, babies stuck at birth etc. 

We're very sorry for this server hiccup. We credited 30 as compensation for all affected players.


  • Summiepops
  • User
  • Posts: 8

Posted at 2020-09-28 18:40:49 — Link

it affected me but i havent recieved the money yet. sorry for any inconvenienced caused, summiepops

 Thanks,Summiepops


  • Cattitude
  • User
  • Posts: 42

Posted at 2020-09-28 18:44:54 — Link

thanks so much!

hugs,

Cattitude


  • Angel
  • Game Developer
  • Posts: 2,916

Posted at 2020-09-28 19:07:30 — Link

Summiepops (#82330) wrote:

it affected me but i havent recieved the money yet. sorry for any inconvenienced caused, summiepops

Could you please specify when approximately you was online when the bug was active (along with your timezone)? I need to check what went wrong with your downtime compensation. 


  • SerialKillerXO
  • User
  • Posts: 235

Posted at 2020-09-28 20:29:58 — Link

Thanks Angel! :)

SerialKillerXO

 


  • ChaseTurnleaf
  • User
  • Posts: 1,798

Posted at 2020-09-29 02:11:05 — Link

Thank you! :D

'Such is human memory... you forget the truth and believe what makes you feel better. '
 

  • lamel
  • User
  • Posts: 54

Posted at 2020-09-29 07:28:05 — Link

thanks a lot!


  • OOF_FBI
  • User
  • Posts: 1

Posted at 2020-09-29 17:14:08 — Link

thank you!

-Dirt


  • WingsOfSky
  • User
  • Posts: 2

Posted at 2020-09-30 16:46:44 — Link

it affected my sis but she got money


  • savetheanimals
  • User
  • Posts: 9

Posted at 2020-10-01 20:02:26 — Link

i was the frist one to get stuck my uni would give brith for 10 days


  • savetheanimals
  • User
  • Posts: 9

Posted at 2020-10-01 20:34:25 — Link

this bug has been on this for a feaking year i dindnt entoin it 


  • Angel
  • Game Developer
  • Posts: 2,916

Posted at 2020-10-01 20:45:56 — Link

savetheanimals (#83809) wrote:

this bug has been on this for a feaking year i dindnt entoin it 

The server problem causing this bug was active for less than 24 hours.


  • savetheanimals
  • User
  • Posts: 9

Posted at 2020-10-02 01:57:28 — Link

angel im sorry but do u know how many times i have giltched brith store advetering im sorry but i think this is the same thing


  • WingsOfSky
  • User
  • Posts: 2

Posted at 2020-10-02 05:27:45 — Link

Angel u r amazing


  • Angel
  • Game Developer
  • Posts: 2,916

Posted at 2020-10-02 07:10:31 — Link

savetheanimals (#83809) wrote:

angel im sorry but do u know how many times i have giltched brith store advetering im sorry but i think this is the same thing

It's not the same thing. The current problem was due to a technical problem that prevented all timed tasks from working for ~18 hours. It wasn't a bug per se but a server failure. 

Please report all encountered bugs to the Bugs forum board. 



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