Boards < Bugs & Suggestions < Bugs Archive < Buttons not working

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  • andr01d
  • User
  • Posts: 5

Posted at 2019-11-04 01:20:14 — Link

My buttons (pet groups, save, save, train, cancel) on the pet pages are not working.


  • Angel
  • Game Developer
  • Posts: 3,051

Posted at 2019-11-04 12:33:53 — Link

Please make sure that no browser plugins or extensions block javascript. If any of them do, please add beastkeeper.com to the exclusions.


  • andr01d
  • User
  • Posts: 5

Posted at 2019-11-05 04:19:53 — Link

I have tried all that you suggested and still no change.


  • Angel
  • Game Developer
  • Posts: 3,051

Posted at 2019-11-05 20:49:21 — Link

I'm afraid we have almost no means to debug an environment problem like this. The last thing I may suggest is to check if there are any javascript errors in the browser console when you click buttons on the pet profile page. Could you please do the follwoing?

  1. Open the pet profile page and refresh it with Ctrl+F5 to drop any old files associated with it.
  2. Open the browser console. Here are the shortcuts depending on the browser you're using:
    • CHROME: CTRL + SHIFT + J
    • SAFARI:  In Preferences, select the Advanced > Show Developer menu in menu bar. Close Preferences, then use CTRL + ALT + I
    • IE / EDGE: F12, click the “console” tab
    • FIREFOX: CTRL + SHIFT + K 
    • OPERA: CTRL + SHIFT + I, click the “console” tab
  3. Click any button that doesn't work.
  4. Javascript errors will appear in the console color-coded with red. If there any, please make a screenshot and post it.

  • andr01d
  • User
  • Posts: 5

Posted at 2019-11-06 02:58:57 — Link

Don't know why, but everything was working again when I logged in today <(^.^)>


  • Angel
  • Game Developer
  • Posts: 3,051

Posted at 2019-11-06 14:33:45 — Link

I'm glad this finally resolved! :)



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