Posted at 2019-04-16 05:20:04 — Link
My time ran out an hour or two ago on wild pet capture and ever since it’s still been processing my results. I also have not received results from two quests that finished.
Posted at 2019-04-16 05:20:04 — Link
My time ran out an hour or two ago on wild pet capture and ever since it’s still been processing my results. I also have not received results from two quests that finished.
Posted at 2019-04-16 06:42:47 — Link
Seems like I am having the same problem. Even though I have waited for several hours, progress seems to be frozen.
My building of the Stable (lvl 3) says it should be completed, yet it seems to be frozen like that. I've also noticed that not only my locating islands isn't increasing, my energy points for my exausted pets aren't regenerating either.
Posted at 2019-04-16 08:19:34 — Link
Glad to see that I'm not the only one having this issue! My brother recently joined, and we were concened that our accounts had been soft-banned or something due to us sharing an IP. (I have posted in the proper thread to notify that we live together and share that IP address.)
We are both having the same issues with energy and islands not regenerating, and I noticed that my quests are stuck saying that they're completed, but haven't actually processed. It almost seems as if it started after the change to a new day (game time) for us?
I'm glad to see that it's not related to our accounts getting in trouble!
Posted at 2019-04-16 09:40:56 — Link
I am also having issues. My young pets are supposed to be adults now, but none of them have grown up, they just say "Time is over". I think it has been less than an hour since they were supposed to grow up.
https://beastkeeper.com/pet/1446761
My pets are not recovering energy, it has been several hours and they are still at their same levels.
Also, my "Send to SPSB" button is still grayed out from yesterday, even though I haven't done my max of 5 yet today.
Posted at 2019-04-16 10:12:11 — Link
I was wondering why two of my females had "Time is Over" listed under pregnancy time for hours when I'd never seen that before.
https://beastkeeper.com/pet/1223281
https://beastkeeper.com/pet/1166819
These babies as well:
https://beastkeeper.com/pet/1446747
https://beastkeeper.com/pet/1446785
There's no way any of them were bred/born at this hour for me.
Posted at 2019-04-16 11:52:50 — Link
Thank you for reporting! We're working on the problem. Thank you for your patience!
Posted at 2019-04-16 12:53:53 — Link
The problem is resolved.
All affected accounts got 20 gold coins.
We're very sorry for the inconvenience!